System Settings: System Messages

You can post messages that will appear within the Today's Messages widget, which can be added to a user's interface.  This could could contain announcements, news, help notes or anything you want users to see.

From under the System Messages section on the left-side navigation pane, you can choose to add a new message by selecting Add Message or view and edit existing messages by selecting the Edit pencil icon for the message you want to view/edit:


Adding Messages

To add a new message, select Add Message and the following will be displayed:

From this Add Message window, you can:

1. Enter a Subject for your message (required).

2. Enter the message in the Body section (formatting options are available).

3. Enter a Start Date and End Date for the message to appear.

Select Save to save your message.

Editing Messages

Select System Messages to view or make changes to existing messages. Select the Edit pencil icon for the message you wish to edit:

You can then make your edits and save:


Note: You could have multiple messages appear in the Today's Messages widget if the Start and End Dates overlap.





Powered by Zendesk